{"id":25,"date":"2021-12-10T11:05:43","date_gmt":"2021-12-10T00:35:43","guid":{"rendered":"https:\/\/www.safeworkpractice.com.au\/site\/?page_id=25"},"modified":"2022-04-08T10:14:47","modified_gmt":"2022-04-08T00:44:47","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.safeworkpractice.com.au\/site\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

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FAQS<\/h2>\n

LET US ANSWER SOME FREQUENTLY ASKED QUESTIONS<\/h1>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”About Me Section” _builder_version=”4.16″ background_color=”#F7F7F7″ custom_padding=”110px||110px|” custom_padding_tablet=”110px||110px|” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row admin_label=”Title Area” _builder_version=”4.16″ custom_margin=”|||” custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.16″ text_font=”||||||||” header_font=”Montserrat||||||||” header_2_font=”Montserrat|800||on|||||” header_2_text_align=”center” header_2_text_color=”#00457C” header_2_font_size=”40px” custom_margin=”||5px|” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”20%” animation_starting_opacity=”100%” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” border_color_bottom=”#EE2E24″ global_colors_info=”{}”]<\/p>\n

Frequently Asked questions<\/h2>\n

[\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”4.16″ max_width=”23px” module_alignment=”center” animation_style=”slide” animation_intensity_slide=”20%” animation_starting_opacity=”100%” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”About Me Area” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_toggle title=”Where is your training conducted?” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]All face to face training can be undertaken at your workplace or a suitable venue can be hired to accommodate your organisation\u2019s needs. <\/p>\n

Alternatively if partaking in virtual training, this can take place anywhere in the world with an internet connection![\/et_pb_toggle][et_pb_toggle title=”Do you offer training for individuals?” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]<\/p>\n

At this time we do not offer any routine training sessions for individuals as we require a minimum of 3 persons to undertake a session under WHS legislation.<\/p>\n

Feel free to get in touch with us if you have a small group of between 3 and 10.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is manual handling training compulsory?” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]Although confusing at times, it is actually NOT a compulsory training requirement for Australian workers to complete prior to commencing employment. <\/p>\n

However, due to the high risk to untrained workers acquiring injuries at work, many organisations and\/or industries will mandate that their employees attend regular \u2018manual handling training\u2019 to increase awareness and refresh skills to self-manage their risk at work. <\/p>\n

As an organisation, we also encourage face-to face training, particularly in the health industry, as the availability of the latest equipment and knowledge of patient-empowering techniques become available frequently. <\/p>\n

We pride ourselves on providing evidence based, interactive and ENGAGING training that will be guaranteed to be talked about as they walk out of the office door![\/et_pb_toggle][et_pb_toggle title=”Do you see self insured organisations for injury management services? ” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]<\/p>\n

We are a registered provider of RTWSA services, but we also support organisations who are self-managed and use a gazetted pricing system to make the services more affordable.<\/p>\n

We offer all of our injury management services at your workplace or place of choice.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_toggle title=”Is your training certified?” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]All of our content is based on manutention principles and our courses are Accredited through the Australian Nursing and Midwifery Association. As such, we can issue certification to attendees for CPD points towards professional registration.<\/p>\n

Although our content is in line with the training.gov.au unit of competency for this area of expertise, we are undergoing the long process of becoming an RTO and cannot currently offer unit MEM11011<\/strong> or unit HLTWHS005<\/strong>.[\/et_pb_toggle][et_pb_toggle title=”What workplace screening do you have in place?” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]All of our staff hold relevant DCSI screening and the newer NDIS Worker Screening checks. Working in various settings, our staff also hold current Police Clearances.<\/p>\n

Although we are not a paediatric service, our staff do hold a Working With Children Check as we often support older teens and our older customers often have children or grandchildren present at times of service delivery.[\/et_pb_toggle][et_pb_toggle title=”What is our COVID safe plan and how do we minimise the risk of COVID in our workplace?” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]At present, we do not require whose whom we support to be vaccinated against Covid-19 as this is a personal choice, providing that the service occurs in your home and not in our office.<\/p>\n

We lower our risk by following a strict \u2018Pandemic Plan\u2019, follow Public Health Orders, wear fit tested N95\u2019s and eye protection and are up to date with COVID vaccinations available. We would be happy to provide you and your support team information on where to ac[\/et_pb_toggle][et_pb_toggle title=”Do I need to wear a mask to attend training or receive services?” open_toggle_text_color=”#EE2E24″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#00457C” closed_toggle_background_color=”#FFFFFF” icon_color=”#EE2E24″ open_icon_color=”#00457C” _builder_version=”4.16″ _module_preset=”default” title_text_color=”#EE2E24″ title_font=”Montserrat|500|||||||” title_font_size=”24px” body_font=”Montserrat|300|||||||” body_font_size=”20px” body_line_height=”1.6em” background_color=”#FFFFFF” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_colors_info=”{}”]Although best practice is for both parties to wear a mask and social distance, sometimes social distancing isn\u2019t possible due to the nature of work we do. Similarly, sometimes communication becomes challenging when the face is obscured.<\/p>\n

It is your choice whether you wear a mask. Our therapists will always arrive with PPE and in the event it is requested to be removed, we kindly ask that you assist us with knowing some risks before the therapist removes their mask. [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Quote Section” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_direction=”105deg” background_color_gradient_stops=”rgba(43,135,218,0) 55%|#ffffff 55%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(43,135,218,0)” background_color_gradient_start_position=”55%” background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”0%” background_image=”https:\/\/www.safeworkpractice.com.au\/site\/wp-content\/uploads\/2022\/03\/faq-side.jpg” background_size=”initial” background_position=”center_left” height_tablet=”” height_phone=”50px” height_last_edited=”on|phone” custom_padding=”110px||110px|” custom_padding_tablet=”110px||110px|” custom_padding_phone=”100px||100px||true|false” bottom_divider_style=”curve” bottom_divider_color=”#f0f0f0″ bottom_divider_height=”80px” background_color_phone=”#FFFFFF” background_last_edited=”on|phone” background_enable_color_phone=”on” use_background_color_gradient_phone=”off” background_enable_image_phone=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ disabled_on=”on|off|off” admin_label=”Quote Area” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text disabled_on=”on|off|off” admin_label=”Title” _builder_version=”4.16″ text_font=”Montserrat|500|||||||” text_text_color=”#1A659A” text_font_size=”21px” text_letter_spacing=”1px” text_line_height=”2.1em” link_font=”||||on|||#f46624|” link_text_color=”#333333″ header_font=”||||||||” header_2_font=”Montserrat|600||on|||||” header_2_text_align=”center” header_2_font_size=”30px” background_color=”#ffffff” max_width=”800px” module_alignment=”center” custom_margin=”||40px||false|false” custom_margin_tablet=”||40px||false|false” custom_margin_phone=”0px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”110px|80px|110px|80px|false|false” custom_padding_tablet=”110px|0px|110px|80px” custom_padding_phone=”0px|0px|0px|0px|true|false” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”20%” animation_starting_opacity=”100%” text_text_color_tablet=”#1A659A” text_text_color_phone=”#EE2E24″ text_text_color_last_edited=”on|phone” background_color_phone=”#FFFFFF” background_last_edited=”on|phone” background_enable_color_phone=”on” global_colors_info=”{}”]<\/p>\n

Haven’t found what you’re looking for?<\/p>\n

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Find answers to our frequently asked questions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQs - SAFE WORK PRACTICE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.safeworkpractice.com.au\/site\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - SAFE WORK PRACTICE\" \/>\n<meta property=\"og:description\" content=\"Find answers to our frequently asked questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.safeworkpractice.com.au\/site\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"SAFE WORK PRACTICE\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Safeworkpractice\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-08T00:44:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.safeworkpractice.com.au\/site\/wp-content\/uploads\/2022\/03\/fbsharepsd-copyfffff.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.safeworkpractice.com.au\\\/site\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/www.safeworkpractice.com.au\\\/site\\\/faqs\\\/\",\"name\":\"FAQs - 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